I'm always on Discord and my name is showing in red. If you're using a multi IP license, activate the setting.
If you change your wRobot key, the downtime is 12 hours (and the only way to get around is to PM me on Discord).
If this downtime happens mid-run, make sure HMP is up to date and you have a stable connection. Your log should give you info on what might've caused the connection issues.
Edit: To clarify, I'm talking about my Discord channel, which is really active and has 500+ members.
First Aid is plugin related. I could add it to the FC but it would mess up other stuff. *Maybe* I will add it before the near year, if I can think of a smart way.