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Store: Purchase [Pay]

By Luking

· 1763 views
  • Version: All
  • Product: WebSite
  • Type: Bug
  • Status: Not a Bug

Hello,
I have problem with pay. 

It reports this error:
There was an error processing the payment. Please try a different payment method or contact us for assistance.

I've tried more credit cards, but this error always came up. 

Can I pay another way?
 

image0.png

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    Recommended Comments

    Rookie

    Luking

    Members
    11 minutes ago, Droidz said:

    Hello, error is all time "insufficient_funds" > https://stripe.com/docs/declines/codes

    There was enough money on every card I tried. More cards from more banks.The problem is that credit cards require me to 3D Secure, but your payment does not allow 3D Secure.

    Veteran

    Droidz

    Administrators

    Hi, I have verified, 3D secure is supported by Stripe. Try to contact your bank or Stripe. I will add you a key with a few days of subscription until the problem is solved.

    • Rookie

    Luking

    Members
    1 minute ago, Droidz said:

    Hi, I have verified, 3D secure is supported by Stripe. Try to contact your bank or Stripe. I will add you a key with a few days of subscription until the problem is solved.

    Okay, I will try to contact the bank what they will advise me or what they will do.

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