Profile Disappeared

     I am trying to use my WRobot, but I no longer have any profiles.  There seems to be a bug when I login to Wrobot.  Everything was working fine all morning on the trial version.  Paid for the subscription and then played for an hour.  The WRobot quit and when I opened it back up, I did not have any profiles...  All my fight class and plugins are there, but my profiles disappeared.  They are still in the folder; I even tried re-downloading the profiles, but that did not work either..  Not a good first impression.

     Any help to resolve the problem would be appreciated!!  I love playing WoW and love this bot to help grind and level my characters.