(SOLVED) Empty Product settings window after recent update | 2.0.1 (22794) | 1.12.1 (~5875) | Win 10 Pro x64

[mischasln 0]

Hey guys, 

I just updated WRobot to its newest version using the updater tool and for some reason, there are no product settings (please see screenshot attached).

Cheers,
Mischa

 

Update 28.06.2018 15:26

I just clean installed WRobot using the official Website download and updated to the newest version. The problem still persists.

Update 28.06.2018 17:19

Re-installing DirectX, Framework 4.6 and Microsoft Visual C++ 2010 Redistributable Package (x86) won't fix my problem.

FIX

Moving the WRobot folder to C:\Program Files (x86)\ solved the issue.

Versions

- WRobot: 2.0.1 (22794)
- OS: Windows 10 Pro x64
- Client: 1.12.1 (~5875)

Log

28 Jun 2018 15H00.log.html

Screenshot

[Droidz 2738]

Hello, try to launch again "Updater"

[mischasln 0]

Hi, thanks for your reply. 

I just did an update to 2.1.0 (28874) and still no product settings visible.

[Droidz 2738]

try to disable your antivirus and launch again updater

[mischasln 0]

I don"t have a dedicated Antivirus Software installed but Windows Defender (Firewall) which I set to disabled won't fix my problem either.

[mischasln 0]

I also re-installed DirectX (I'm running DX12), Framework 4.6 and Microsoft Visual C++ 2010 Redistributable Package (x86) without success.

[mischasln 0]

SOLVED.