Gregoryn82

Based on the logs I'm seeing, your internet is going out completely. You're also losing connection to wrobot's auth server. If you're using a VPN, make sure you're disabling whatever IP cycling feature it might have.
And for the love of God, delete the screenshot which contains your order iD. @Droidz please delete his screenshot if he isn't fast enough. It contains his full order id.

This is precisely why everywhere says for support you need to read the FAQ and PM me on Discord.

The addon is called Carbonite. It doesn't exist for vanilla, it's a questhelper addon.

CTM is necessary, because it's the only way I can get you out of the tram, if you get stuck. Also water without CTM is a mess.