mx1193 0 Posted August 28, 2022 Share Posted August 28, 2022 Hello, everyone, I get this message every now and then and have to constantly delete Wrobot completely and unpack it again. Why is it that I keep getting this message? Does anyone happen to have the same problem as me? Can someone help me? Link to comment https://wrobot.eu/forums/topic/14747-id-problems/ Share on other sites More sharing options...
Droidz 2738 Posted August 28, 2022 Share Posted August 28, 2022 Hello, contact @Bando Link to comment https://wrobot.eu/forums/topic/14747-id-problems/#findComment-66557 Share on other sites More sharing options...
mx1193 0 Posted August 28, 2022 Author Share Posted August 28, 2022 @Droidz The problem is not with him, but rather with Wrobot. He says I should contact you and you say I should contact him yes gg Link to comment https://wrobot.eu/forums/topic/14747-id-problems/#findComment-66558 Share on other sites More sharing options...
Droidz 2738 Posted August 28, 2022 Share Posted August 28, 2022 This profile has already worked for you ? Do you have changed your WRobot key recently ? Do you have an error in your log file ? Link to comment https://wrobot.eu/forums/topic/14747-id-problems/#findComment-66560 Share on other sites More sharing options...
mx1193 0 Posted August 28, 2022 Author Share Posted August 28, 2022 @Droidz The problem is not with him, but rather with Wrobot. He says I should contact you and you say I should contact him yes gg As I said, this message comes from time to time. Then I have to unpack Wrobot again and so on. When I do that, this message doesn't appear for a certain amount of time and eventually it reappears. No, I recently acquired my key for the first time Link to comment https://wrobot.eu/forums/topic/14747-id-problems/#findComment-66561 Share on other sites More sharing options...
Zer0 148 Posted August 29, 2022 Share Posted August 29, 2022 I remember having the exact same issue with Matenia's HMP. If at any point during the session you change your public IP (for example by connecting/disconnecting to a VPN), you get locked out of the product for a time. This is a vendor protection to ensure that only one of their product is active at a time per key/IP. It has nothing to do with WRobot itself. Link to comment https://wrobot.eu/forums/topic/14747-id-problems/#findComment-66562 Share on other sites More sharing options...
mx1193 0 Posted August 29, 2022 Author Share Posted August 29, 2022 10 hours ago, Zer0 said: 10 hours ago, Zer0 said: I remember having the exact same issue with Matenia's HMP. If at any point during the session you change your public IP (for example by connecting/disconnecting to a VPN), you get locked out of the product for a time. This is a vendor protection to ensure that only one of their product is active at a time per key/IP. It has nothing to do with WRobot itself. During that time I didn't use a VPN or I don't have one at all Link to comment https://wrobot.eu/forums/topic/14747-id-problems/#findComment-66569 Share on other sites More sharing options...
Droidz 2738 Posted August 29, 2022 Share Posted August 29, 2022 Your IP seems to change frequently (check website like https://www.myip.com/ ). But that has nothing to do with WRobot itself. It is the profile authentication system (which is not managed by WRobot) that poses a problem. I can't help you, only the profile creator can. If you want to solve the problem yourself, try to have a fixed IP (internet provider option, VPN with private IP, ...). mx1193 1 Link to comment https://wrobot.eu/forums/topic/14747-id-problems/#findComment-66571 Share on other sites More sharing options...
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