Bot keeps crashing

[Hoffdaddy 0]

This happens about every hour or so.

 

[E] 15:24:30 - b0ddf37e-4fcf-462c-a08f-c8182f45b71aSystem.NullReferenceException: Object reference not set to an instance of an object.
at authManager.LoginServer.MiodeidoifFeaxafak()

[E] 15:24:30 - Connection error, close bot, you have probably launched 2 times bot with same license key, please contact WRobot team if it is not the case.

[E] 15:24:30 - System.Char[]

[Hoffdaddy 0]

Or if I am not going to get any support can I at least get a refund?  Is this site a scam?  8 hours and nobody has even viewed the thread.

[Droidz 2738]

Hello,

Can you try to disable your antivirus / firewall.

Can you give me full log file.

 

[Hoffdaddy 0]

Here you go.  There is no firewall active (AV or Windows)

20 Sep 2015 22H29.log.html

21 Sep 2015 00H34.log.html

21 Sep 2015 01H41.log.html

[Hoffdaddy 0]

I have also done full reinstalls, updated directx/microsoft visual C++ along with everything else suggested on these forums.  The issue is your auth server keeps disconnecting me after exactly one hour.

[cn3588 11]

you have probably launched 2 times bot with same license key

Hi my friend, I have 7 account bot with them. I high recommendation to use unlimited key. I have the same issue before, this not a software issue.

BTW the unlimited key only work with 1 ip, but you still can use the bot free with 15min reopen.

Edited September 21, 2015 by cn3588

[Hoffdaddy 0]

i only have one instance of WoW and the bot open.  Every hour after exactly 60 minutes it disconnects me.

[Hoffdaddy 0]

Also I do have the ulimited subscription so this is definitely a bot error.  I'm kind of just wanting a refund since it takes a day just to get a generic copy/paste response.

[Hoffdaddy 0]

I connected my computer directly to the modem instead of to the router and the disconnects stopped.  What settings in the router would cause this?

Edited September 22, 2015 by Hoffdaddy

[Crazy0 10]

Hmm... Whats router model? Maybe some ports are blockaged.

[Droidz 2738]

I have modified your license key, if you can tell me if your problem is resolved.
If your problem is resolved, don't forget to say me when you buy new subscription to avoid to get this problem again (I need to edit your subscription manually).